Frequently Asked Questions

Click on any question for the answers.

How quick is your support?

Our support team is available 24/7, ready to assist you promptly with any inquiries or issues.

Are the servers 24/7?

Yes, our servers run 24/7, ensuring your Minecraft world is always available for you and your players.

How long does setup take?

Setup is instant! Your server will be up and running right after your order is processed.

Can I transfer an existing world/server to MintServers?

Absolutely! We support world/server transfers to ensure a smooth transition to MintServers.

Can I attach a custom domain / create my own address?

Yes, you can use our custom server address maker to create your own easy server address, or follow our guide in knowledgebase to connect a custom domain.

How to install plugins?

Installing plugins is easy through our control panel. You can upload your plugins or use our one-click installer.

Can I switch between modpacks?

Yes, our platform allows you to switch between modpacks easily, giving you the flexibility to explore different Minecraft experiences.

How do I connect to my server?

Connect to your server using the address provided in your control panel, along with the game port number.

How to make my server whitelisted?

You can enable whitelisting through the server control panel to restrict access to invited players only.

Are the player slots unlimited/adjustable?

Player slots are adjustable, allowing you to set the perfect number for your community's size.

Still got questions? Check out our Knowledgebase or Contact Support